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Overview & Commitment
At PVTuitions (a service of the Padhai Vadhai Initiative), we respect your privacy and are committed to safeguarding the personal and academic data you share with us. This Privacy Policy applies to all students, parents, and tutors who access our website, applications, and services.
By creating an account or using PVTuitions, you consent to the collection, use, and transfer of your information as described in this policy.
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Information We Collect
We collect information necessary to facilitate safe, reliable, and verified tuition connections:
- Account Details: Full name, verified mobile phone number, email address, and encrypted account password.
- Student & Parent Information: Student grade level, target subjects, learning mode (home tuition, online, or centre), residential locality/address, and budget expectations.
- Tutor & Faculty Profile Information: Highest academic qualification, educational institutions, teaching experience, profile photograph, demo teaching video links, teaching rate, and serviced areas across Delhi NCR.
- Location Data: With your permission, we collect device geolocation data to sort and display tutors closest to your home locality for convenient home tutoring.
- Payment Information: When transactions occur, billing identifiers are processed securely through our payment partner Razorpay. PVTuitions never stores credit/debit card numbers or bank PINs.
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How We Use Your Information
We use your data for the following legitimate purposes:
- Matching Students with Qualified Tutors: Recommending verified tutors based on subject, grade, and geographic proximity.
- Tuition Posting & Proposal Management: Allowing students to post learning requirements and enabling tutors to submit personalized proposals.
- Account & Service Communications: Sending booking updates, pitch notifications, password resets, and customer support responses.
- Safety & Quality Control: Preventing spam, reviewing fraudulent profiles, and ensuring platform integrity.
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Data Protection & Security Measures
We employ industry-standard technical safeguards to protect your personal information:
- Encryption in Transit: All data transmitted between your browser and our servers is protected using 256-bit SSL/TLS encryption.
- Strict Access Controls: Only authorized administrative personnel have access to sensitive user records for verification purposes.
- No Data Selling: We do not sell, rent, or trade your personal or student information to third-party telemarketers or external advertisers.
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Cookies & Session Storage
PVTuitions uses essential cookies and local session storage to maintain your logged-in authentication state, remember search filters, and store location preferences. You can configure your browser to reject cookies, though certain features (such as staying signed in) may not function properly.
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Your Privacy Rights & Choices
- Update Profile: You can edit your name, contact details, address, qualifications, and profile photograph at any time from your account dashboard.
- Data Deletion Requests: If you wish to delete your account or request the removal of your personal records from our active database, you may contact our privacy desk at support@padhaivadhai.com.
